Continue customers creation option disable
Due to disable of continue customer creation csps are facing problem in continuing the same customer account ref no. in account opening and if he is generating new ref at the time of submit message shows id no. should be uniquse/id alraedy used.
GITC COMMENT : This message is shown when the Aadhaar number being used by CSP is already present in Kiosk Database. It is observed that this error occurs when customer creation process is disrupted due to connectivity issue and CSP tries to continue with same reference number.
The issue is being looked into and necessary resolution is expected to be rolled out by next week. In the meantime, circle may advise us such cases where error is occurring due to sudden disruption of connectivity for deletion from backend.